Posted on: November 19, 2022
At Acxiom, we're committed to being a great place to work - one
that welcomes new ideas, encourages diverse perspectives, develops
our people, and fosters a collaborative team environment. As a
Delivery Analyst, you will receive exposure to all functions and
learn the end-to-end mechanics of Acxiom's business. Daily, you
will execute the necessary processes to deliver data products and
information to customers. You will analyze customer requirements
and ensure that the requirements reflect the actual needs of the
customer and advise on potential process improvements and optimum
use of data.
Design, setup, monitor, and validate data product workflows
leveraging standard processes and procedures for client accounts.
Ensure workflows and quality audits meet client requirements,
service level agreements and security policies.Identify, document,
and make necessary workflow changes to meet client requirements. As
a Delivery Analyst, you will be responsible forconsistently
delivering and executing projects within Acxiom's Data platform.
Day to day, you will be managing multiple projects at a time by
analyzing priorities, metrics, and deliverables.
DUTIES AND RESPONSIBILITIES
Coordinate and manage source file receipt with clients, vendors,
and/or internal stakeholders. Design, construct and execute data
workflows, verify input/output counts, monitor data processing, and
audit/verify the results based on historical trends.
Validate source and output data, data formatting specifications,
and output requirements according to specifications to ensure zero
Deliver accurate output information to clients and / or their
vendors through the appropriate data processing platforms and
utilizing transfer mechanisms.
Ensure compliance with quality assurance processes, established
process and procedures, project requirements and service level
Research, troubleshoot, and lead the resolution of data or
processing issues according to product, client and / or third-party
vendor specifications. This includes advising the team and clients
on necessary solution changes or fixes to implement as well as the
actual work to implement/fix.
Professionally communicate internally and externally with clients
and stakeholders as determined by the nature of the discussion.
Leads client meetings as it pertains to solution, research, issues,
change management and trouble shooting. Point of contact to clients
for solution components as well.
Accountable for effective time management to meet deadlines,
including taking Initiative to monitor work after hours.
Continually educates themselves on new Product features,
improvements, and releases.
This position doesn't have direct reports but may mentor less
experienced associates in the role.
Specific hiring needs may vary by location, industry, client,
internal department and other business-related factors. The
qualifications section lists examples that may be used as guidance
when populating required and preferred skills sections of
recruiting requisitions / job postings.
Bachelor's degree from a four-year college or university or minimum
2 years relevant industry experience in Information Technology
Self- motivated that can work well individually and within a
diverse team environment
Effective communicator with great time management skills
Microsoft Office applications
Demonstrated ability to communicate with clients and internal
Attention to detail, important to monitor and audit solution
Working Knowledge of Big Data
Working Knowledge of Identity Resolution
PII / Pseudonymous Data
USPS Address Standards
Encryption/Decryption (PGP/GPG, SDMS, GIS)
Cloud experience (AWS, GCP, Azure)
Ultra-Edit data editor
WHAT WILL SET YOU APART:
SQL / PL-SQL
We believe in building an awesome workplace where associates feel
engaged and want to come to work every single day. It's important
to Acxiom that we invest in our culture and promote a healthy
work-life balance, even when our associates are at work.
As a part of our team, you will join a fast-moving, dynamic, "get
stuff done" culture where we prioritize progress over perfection
and empower our people to do their jobs. You will always be guided
to do what's right, legally and morally for our customers. At
Acxiom, we believe in exceptionalism. We don't aspire to be
mediocre, good, nor even phenomenal - we intend to be the absolute
best in everything we do.
Acxiom is an affirmative action and equal opportunity employer
(AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting,
hiring, training, promotion or other employment of associates or
the awarding of subcontracts because of a person's race, color,
sex, age, religion, national origin, protected veteran, disability,
sexual orientation, gender identity, genetics or other protected
Keywords: Acxiom, Oxford , Delivery Analyst, Professions , Tupelo, Mississippi
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