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Full Time - IT Technician

Company: Millcreek of Pontotoc
Location: Pontotoc
Posted on: July 29, 2022

Job Description:

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also "train" users of the systems to make appropriate and safe usage of the IT infrastructure.A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.Control and manage routine function of the onsite information systems to ensure the execution of day-to-day operations.Serve as liaison with the Acadia Service Center and other Acadia Corporate technology specialists.Responsible for training end users, preserving the privacy of confidential data and maintaining the integrity of all data files.Support, monitor, test and troubleshoot hardware and software problems pertaining to the local area network.Provide end user support for all computer based applications.Install, configure and maintain workstations, servers and network equipment.Troubleshoot hardware, software and network performance issues. Reset passwords in various Information Systems. Troubleshoot various Microsoft Windows operating systems on client computers. Troubleshoot issues with Internet Explorer, MS Office products and enterprise applications. Repair computers. Contact vendors for support when a piece of hardware is under warranty. Leverage remote support technologies to resolve complex issues and conduct internet searches for problems not documented in the KB. Troubleshoot hard drive and removable media, file-based and disk encryption. Ability to quickly and efficiently search the internet for solutions to problems not documented in the KB. Document break/fix procedures. Work closely with all Corporate IT support teams OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High school diploma or equivalent required. Some college or technical school coursework preferred. Two to four years of job-related experience; preferably in desktop support with multi-site locations.Job Type: Full-timePay: $43,000.00 - $50,000.00 per yearBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insuranceSchedule: 8 hour shift Day shift Monday to FridayEducation: Bachelor's (Required)Experience: Help desk: 1 year (Required) Windows: 1 year (Required) Desktop administration: 2 years (Preferred) Multi-line phone systems: 1 year (Required) Camera System: 1 year (Preferred)Work Location: One location

Keywords: Millcreek of Pontotoc, Oxford , Full Time - IT Technician, Professions , Pontotoc, Mississippi

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