Member Services Representative- Credit Union, PRN, Varies

Company: North Mississippi Health Services
Location: Tupelo
Posted on: March 16, 2023

Job Description:

**Customer Service:** * Greets/assists members/customers who come to the Credit Union * Receives and processes incoming telephone calls * Directs call to appropriate person or addresses members/customers needs/concerns **Financial:** * Accurately and efficiently process deposits and withdrawals to/from members account(s) * Processes payroll deductions in an accurate and timely manner **Membership:** * Receives and processes Membership /Christmas Club Enrollment Forms in a timely manner * Performs routine clerical duties including filing, faxing, data entry, photocopying, etc. **Clerical:** * Performs routine clerical duties including filing, faxing, data entry, photocopying, etc. * Maintains auto titles/CD Maturity database and tracking system * Performs other duties as assigned while demonstrating a willingness, ability, and team spirit to provide optimal customer satisfaction (i.e. flexible hours when needed) **Reporting/Recordkeeping:** * Prepares and processes daily, monthly, and yearly reports as required/requested * Prepares and processes quarterly statements of members **Regulation**: * Adheres to NMHS/NMMC Policies/Procedures/Guidelines * Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues **Job Knowledge:** * High School Diploma or equivalent; required/Associates Degree in Finance or related field; preferred * Minimum of 1 year of secretarial, receptionist, finance or banking skills; required * Excellent credit history (700+); required * Excellent customer service skills; required * Good communication (written and verbal) skills; required * Working knowledge of basic computer hardware/software and office equipment; highly desired * Knowledge of basic mathematical skills; required * Excellent interpersonal skills; required

Keywords: North Mississippi Health Services, Oxford , Member Services Representative- Credit Union, PRN, Varies, Other , Tupelo, Mississippi