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Shift Lead

Company: Buffalo Wild Wings
Location: Columbus
Posted on: November 26, 2022

Job Description:

The Shift Lead is responsible for shift management and the operational excellence their assigned department of a single Buffalo Wild Wing's sports bar. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

*RESPONSIBILITIES: *

- Build positive, professional relationships with members of the community.

- Manage department staffing needs to ensure proper staffing levels are maintained; review applications, interview candidates, and training.

- Lead shift meetings and solicit feedback from team members.

- Handles shift-by-shift coaching and performance counseling and feedback of team members on as needed basis.

- Responsible for the proper submission and documentation of all guest and team member related injuries and/or incidents.

- Manage shifts to achieve sales and profit goals

- Conduct administrative manager functions and transactions.

- Ensure adherence to SERV Safe Alcohol, Food and HACCP standards.

- Conduct time punch audit daily and make corrections accordingly.

- Assist with rollouts of new company programs, policies, and procedures.

- Ensure team meets or exceeds cost of sales actual vs legitimate target.

- Other duties as assigned.

*SKILLS/QUALIFICATIONS: *

- Must be at least 21 years of age.

- Minimum two years restaurant management experience preferred.

- Strong written and verbal communication skills.

- Ability to work independently with minimal supervision.

- Energetic and flexible.

- Maintains a calm, tactful demeanor when dealing with difficult situations.

- Well organized and detail oriented.

- Forms strong working relationships within team.

- Must possess proper food handler and alcohol dispensing certifications.

*SUPERVISORY RESPONSIBILITIES: *

- Supervision over hourly employees during each shift

Job Type: Full-time

Job Type: Full-time

Benefits:
* Employee discount
* Flexible schedule
Shift:
* Day shift
* Night shift
Weekly day range:
* Weekend availability

Ability to commute/relocate:
* Columbus, MS 39705: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Hospitality: 1 year (Preferred)
* Supervising experience: 1 year (Preferred)
* Restaurant management: 1 year (Preferred)

License/Certification:
* Food Handler Certification (Preferred)
* Driver's License (Required)

Work Location: One location%58047475%

Keywords: Buffalo Wild Wings, Oxford , Shift Lead, Other , Columbus, Mississippi

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