Service Advisor

Company: Johnson Dodge Chrysler Jeep Ram
Location: Meridian
Posted on: November 19, 2022

Job Description:

Service Advisor

Johnson Dodge Chrysler Jeep Ram --- has an opportunity for a highly motivated Service Advisor - Service Writer to join our team!

Excellent Pay - Performance Incentives - --- Career Advancement ---


Why Johnson DCJR Motors?
We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing and servicing their vehicles. Across all brands, we strive to be a company recognized as a catalyst of innovation. Work with the best and be mentored by highly skilled professionals along the way. Join the Johnson DCJR family - apply today!


What we offer:

--- Competitive wages


--- Training


--- Health, Dental, Vision Insurance


--- Paid time off


--- Professional working environment



What you'll do:
The --- Service Advisor --- - Service Writer is responsible for building --- strong --- customer relationships and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. ---


Job Responsibilities:

--- Consult and interpret customer needs for the mechanics


--- Serve as the primary point of contact for all automotive service and repair matters


--- Prioritize required services, and be prepared to provide options upon request


--- Keep customer informed on completion times, service expenses, and possible changes


--- Ensure customer has a positive dealership experience by providing the highest level of customer service


--- Know the product well enough to answer characteristic and operational questions regarding the customers' vehicle

Keywords: Johnson Dodge Chrysler Jeep Ram, Oxford , Service Advisor, Other , Meridian, Mississippi