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Admission/Discharge Specialist- Imaging Center, Full Time

Company: North Mississippi Medical Center
Location: Tupelo
Posted on: January 13, 2022

Job Description:

Customer Service:

  • Greets patients in a positive, helpful, and courteous manner
  • Explains paperwork such as patient rights, financial responsibility, charity application, medical releases, etc.
  • Answers and disperses intra and/or inter departmental phone calls and messages
  • Promotes good intra and inter departmental and public relations
  • Responds to inquiries from patients, family members and providers in regards to health benefits
  • Assist patients in the Indigent Drug Programs by selecting programs, completing and submitting the enrollment forms and the receipt of shipmentsAdmission:
    • Obtains and/or verifies insurance eligibility and benefits
    • Gathers required signatures on patient paperwork
    • Interviews patient or patient representative in person or over the telephone to obtain demographics and insurance informationDischarge:
      • Responsible for discharging patients
      • Performs cashiering duties
      • Receives payments on accounts
      • Schedules appointments and procedures
      • Provides financial counseling to patients and/or patient representatives to manage balances owed
      • Assists patients and/or patient representative in completing the Charity Application for financial assistance
      • Responsible for accurate documentation (coding) of diagnosis and therapy administered
      • Provides financial folders of each patient to the Business OfficeRecord Keeping:
        • Processes, maintains, and scans records in a timely, accurate, and confidential manner
        • Electronically updates patients records
        • Timely and accurately submit patient information/documentation to the appropriate department
        • Complies with all HIPPA Regulatory and Insurance policies in gathering and maintaining patient records; reports possible non-compliant cases to Supervisor, Department Manager, or Compliance Officer
        • Records patients insurance and demographic information
        • Expedites billing and payment processes by receiving, interpreting, and submitting all necessary information and documentation in an accurate and timely mannerRequirements:
          • High School Diploma or equivalent required
          • Associates Degree in Business or related field preferred
          • Two years of health care insurance, benefits, or collection experience required
          • Excellent verbal and written communication skills required
          • Must possess strong organizational and interpersonal skills
          • Knowledge of pharmacy and infusion therapy (drugs, supplies, pumps), preferred
          • Knowledge of Diagnosis-Related Group (DRG) and coding, preferred
          • Working knowledge of computer skills required
          • Ability to provide customer service to infants, pediatrics, adolescents, adults and geriatrics
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Keywords: North Mississippi Medical Center, Oxford , Admission/Discharge Specialist- Imaging Center, Full Time, Other , Tupelo, Mississippi

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