OxfordRecruiter Since 2001
the smart solution for Oxford jobs

Outreach Client Advocate- Pathology, FT, 10:30am-7pm

Company: North Mississippi Medical Center
Location: Tupelo
Posted on: January 13, 2022

Job Description:


Distribution and Transportation:

  • Accurately and efficiently transports lab-related supplies, equipment, specimens, reports, and x-ray films to and from laboratory outreach clients
  • Responsible for maintenance and appearance of assigned vehicle
  • Abides all laws and regulations while driving assigned vehicleSpecimen Handling & Processing:
    • Matches received specimen to requisition and verifies required information
    • Safely packs, stores, and transports specimen in compliance with regulatory guidelines
    • Processes specimen and applies barcode labels prior to delivery to core lab for testing
    • Will work closely with clients to ensure compliance with Outreach policies and proceduresRegistration and Order Entry:
      • Receives, interprets, enters, and verifies orders for accuracy, medical necessity, and proper documentation (i.e. insurance information, identification numbers, Medicare Advance Beneficiary Notices, etc.) into appropriate EMR
      • Accurately enters billing information into the appropriate EMR
      • Perform diagnosis coding in MIS and 3M computer systems to assure maximum allowable reimbursementCommunication:
        • Accurately and efficiently address/respond to inquiries concerning laboratory results
        • Assist in interpretation of orders received and ensure accuracy both in order entry and specimen requirementsCustomer Service
          • Answer telephone in an polite and efficient manner
          • Provide a high level of customer service
          • Resolve issues encountered by our clients to include: billing inquiries, specimen tracking, requests for documentation and questions with specimen integrity and collection requirements
          • Contact physician's offices and various clinics to ensure operational satisfaction, conduct client surveys, and make certain that client issues are handled appropriately
          • Perform courier services in a manner to provide a high level of quality to our customers
            Employee Relations:
          • Works as part of a team with all Pathology and NMHS employeesEducation:
            • Participates in continuing education programs to maintain and expand skills
            • Stay abreast of regulatory changesRegulation:
              • Adheres to NMHS/NMMC Policies/Procedures/Guidelines
              • Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues
                • High School Diploma or equivalent, required; preference given for associates degree or higher
                • Valid Mississippi Driver's License and acceptable driving record/history; required
                • Preferable one year experience working in a laboratory setting dealing with compliance issues
                • Proficient computer skills (i.e. Microsoft Word and Microsoft Excel); required
                • Working knowledge of hospital and laboratory information systems (i.e. 3M, PFM, etc); required
                • Good organizational and communication (written and verbal) skills; required
                • Working knowledge of various diagnosis codes; required
                • Knowledge of ordering and reporting to include specimen requirements, specimen handling, reference ranges, test names
                • Working Knowledge of various Medicare/Medicaid billing regulations (i.e. Coding); required
                • Knowledge of and appropriate handling of biohazardous specimens; required
                  recblid ousjlrdj1z0ezzg6tv55sg9swhok8y

Keywords: North Mississippi Medical Center, Oxford , Outreach Client Advocate- Pathology, FT, 10:30am-7pm, Healthcare , Tupelo, Mississippi

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Mississippi jobs by following @recnetMS on Twitter!

Oxford RSS job feeds