Team Manager - Tractor Supply
Company: Tractor Supply
Posted on: November 22, 2021
This position is responsible for managing all operational and team
member aspects of a specialty retail farm and ranch store. Primary
duties include driving sales and profit, building the team,
building customer loyalty, and leading execution of company
standards. This position is also responsible for promoting a safe
and productive work environment for all Team Members, customers,
and vendors, as well as training Team Members on the appropriate
application of policies and procedures. Must be at least 18 years
of age and possess a valid driver's license.
It is essential that you be available, flexible, adaptable, and
service-oriented, as you must be able to fulfill all of the
1. Maintain regular and predictable attendance
2. Work scheduled shifts and have the ability to work varied hours,
days, nights, weekends as dictated by business needs.
3. Uphold and promote a safe and productive work environment by
following and enforcing policies and procedures.
4. Take the initiative to support selling initiatives and build
customer loyalty through GURA:
-- Greet the Customer.
-- Uncover the Customers' needs.
-- Recommend products.
-- Ask for the Sale.
5. Drive sales and profit. This includes driving top line sales,
creating and modeling behaviors to support a culture of selling,
executing merchandising initiatives, expense control, profit/loss
management, as well as protecting company assets and reducing
shrink by adhering to loss prevention standards.
6. Building the store team. This includes hiring/staffing
decisions, Team Member retention, managing the schedule and payroll
management, Team Member training and development, succession
planning, Team Member performance reviews and counseling, and
maintaining a safe and productive work environment.
7. Lead execution of Tractor Supply Company standards. This
includes store presentation standards/processes, inventory
management, freight movement, pricing/promotional activities, loss
prevention, procedural audit compliance, as well as planning and
delegation of daily tasks.
8. This position is required to perform a combination of the
following duties during their day. Although the mix may vary from
one day to another, our business and staffing model makes it
essential that every Store Manager be able to perform all of the
following duties accurately, efficiently and safely on a regular
basis and without advance notice:
-- Handle and resolve customer complaints/issues and ensure the
customer has a positive shopping experience.
-- Perform opening and closing procedures.
-- Transport and make deposits to the bank.
-- Operate cash register/computer
-- Supervise cash handling procedures.
Experience: Minimum of two years retail leadership experience is
required. Farming, ranching, pet/equine, or welding knowledge is
strongly preferred. Profit/Loss, scheduling, shrink control,
payroll management, staffing, hiring, supervising and counseling
experience is preferred. Must be 18 years of age or older and
possess a valid driver's license.
Education: High School diploma or the equivalent is required.
Bachelor's degree in Business Administration or related field
preferred. Regardless of education level, you must be able to read,
write and count accurately.
Professional Certifications: None.
Other knowledge, skills or abilities:
-- Ability to perform and execute principle responsibilities of
-- Ability to communicate effectively with team members and
-- Strong interpersonal skills and ability to resolve issues
ethically and with minimal conflict.
-- Working environment is favorable, generally working inside with
moderate noise. Indoor floors and outdoor lots generally are hard
surfaces (concrete, asphalt, etc.) Lighting and temperature are
adequate. Ability to work outdoors in adverse weather
-- Work shifts vary from one store to another, but generally are no
less than 4 hours and may exceed 8 hours. Store Managers do not
work standard shifts and are required to work whatever hours are
necessary to fulfill their job duties.
-- Promote a safe and productive work environment for all Team
Members, customers, and vendors, as well as train Team Members on
the appropriate application of policies and procedures.
Physical and Mental Requirements (Essential Functions):
This position is non-sedentary. Being visible, accessible to, and
communicative with team members throughout the store is essential,
as is the ability to train and cover for team members to fulfill
customer service needs. It is essential that you have the physical
and mental stamina and ability to move throughout the store and
outdoor areas quickly and safely; to operate all equipment related
to this position's job duties efficiently, safely, properly and
accurately; and to provide the highest level of customer service.
You must have the physical and mental ability to perform all of the
following tasks (with or without reasonable accommodation):
-- Ability to move and transfer merchandise, weighing up to 50
pounds, throughout the store.
-- Ability to push and pull merchandise up to 2,000 pounds with the
assistance of proper material handling equipment (e.g. pallet
-- Ability to occasionally lift or reach merchandise overhead.
-- Ability to frequently stand, kneel, twist, crouch, squat, bend,
stoop, and climb ladders.
-- Ability to move throughout the store for an entire shift.
-- Ability to safely access all areas of the store including
selling floor, side lot, stock area, and register area.
-- Ability to operate and use all equipment necessary to run a
store (e.g. dolly, hand truck, forklift, baler, computer, cash
-- Ability to constantly operate store equipment such as computer,
cash register, and other store equipment.
-- Ability to read, write, and count accurately to complete all
-- Ability to utilize strong written and verbal communication
skills to communicate effectively with team members and
-- Ability to process information / merchandise through the
-- Ability to successfully complete training and certification to
safely dispense propane.
-- Ability to successfully complete all required training.
-- Ability to travel as required in support of district needs and
to company functions.
-- Ability to drive for business needs.
This job description represents an overview of the responsibilities
for the above referenced position. It is not intended to represent
a comprehensive list of responsibilities. A team member should
perform all duties as assigned by his/ her supervisor.
Tractor Supply Company (TSCO), the largest rural lifestyle retailer
in the United States, is dedicated to enhancing our strong company
culture built on our Team Members' commitment to our Mission and
Values. With over 1,900 stores in 49 states and an innovative
e-commerce platform, Tractor Supply ranks in the Fortune 400 with
annual revenues of more than $8 billion and growing! Come grow your
career with us as we serve those who live "Life out Here"!
Click Here to See Why We are a Great Place to Work!
Tractor Supply Company offers a competitive Benefits package,
including Medical, Dental, & Vision plans, to all Full-time Team
Members as well as Part-time Team Members who are deemed eligible
based on a minimum hours requirement. In addition, TSC offers
access to other Benefits such as a Health Savings Account, Life
Insurance, 401(k), and an Employee Stock Purchase Plan
Keywords: Tractor Supply, Oxford , Team Manager - Tractor Supply, Executive , Kosciusko, Mississippi
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